Washington Hilton Cendyn ePlanner

Skip Navigation Links

Package Room
 

Receiving Shipments to the Hotel are received, stored and delivered by our Package Room.

Shipments must be addressed as follows: 

Attn: Guest Name
(Name of receiving party)
Guest Arrival Date
Washington Hilton
1919 Connecticut Avenue, NW
Washington, DC 20009

(Name of group is helpful, but optional)

Handling fees are assessed for each package received by the Hotel. Fees are determined by the
size and weight of the shipment according to the following scale:
Boxes: $10 per box or $.32 per pound (if over 32 lbs.).
Additional movements: $2 per package. We also recommend that you have a packing slip both inside and outside of each package. No COD packages will be accepted.

Storage in the Package Room is limited. We ask your cooperation in shipping in a timely manner, no more than 3 days prior to the start of your event. Shipments for exhibitors for trade shows should always be directed to your selected Service Contractor and may be refused by the Hotel. For
security reasons, all unidentified shipments or questionable packages will be refused. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

Shipping

Guests will be responsible for the packing of all return packages.

The Package Room offers both ground and air shipping. If you wish to ship using your own account
number from a carrier, a preprinted airbill from the carrier with the account number generated by the carrier should be provided. If you do not have a preprinted airbill, the package room will use their airbill and can charge your room, VISA, Master Card, or American Express account. Hotel service fees are
determined by the size and weight of the shipment according to the following scale:
Outgoing shipments: $10 per box or 32¢ per pound.
Please note this fee is not the freight charge. Actual freight charge is determined based on the carrier of your choice, e.g., Fedex®, UPS®,
DHL®, etc.

©2018 Cendyn. All Rights Reserved.
Washington Hilton | 1919 Connecticut Ave. N.W., Washington, District of Columbia 20009 | 202-797-5780